Privacy Policy

Who We Are

This Privacy Policy applies to NextGen Tracy Sunrooms & Patios ("we," "us," or "our"), a sunroom contractor located at 1905 N MacArthur Dr #302, Tracy, CA 95376. Our website is tracysunroomsnpatios.com. If you have questions about this policy, contact us at support@tracysunroomsnpatios.com or (209) 699-5362.

What Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our website.

Information You Provide

When you fill out a contact form or request an estimate on our website, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We use this information only to respond to your inquiry and to schedule an estimate if you request one.

Information Collected Automatically

Like most websites, ours may collect certain technical information automatically when you visit, including your IP address, browser type, operating system, the pages you view, and the time and date of your visit. This data is collected through standard web analytics tools and cookies. It is used in aggregate to understand how visitors use the site so we can improve it. It is not linked to your personal identity.

Cookies

Our website uses cookies - small text files stored on your device - to help the site function properly and to understand how it is used. These may include:

• Essential cookies that are necessary for basic site functionality.
• Analytics cookies (such as those set by Google Analytics) that help us understand site traffic and user behavior in aggregate.

You can control or disable cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the site.

How We Use Your Information

We use the information we collect to:

• Respond to your questions and inquiries.
• Schedule on-site estimates and appointments.
• Provide the services you request.
• Improve the content and usability of our website.
• Comply with legal obligations if required to do so by applicable law.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

• With service providers who help us operate our website or run our business (such as form processing tools or analytics platforms), only to the extent necessary for them to perform those services and subject to confidentiality obligations.
• If required to do so by law, court order, or government authority.
• If we believe disclosure is necessary to protect the safety of any person, prevent fraud, or protect our legal rights.

Data Retention

We retain personal information you submit through our contact forms for as long as it is needed to fulfill the purpose for which it was collected - typically the duration of any active project or business relationship - and for a reasonable period afterward for recordkeeping purposes. Analytics data is retained according to the settings of the analytics platform we use. You may request deletion of your information at any time by contacting us directly.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information. California residents may have rights under the California Consumer Privacy Act (CCPA), which may include:

• The right to know what personal information we have collected about you.
• The right to request deletion of your personal information.
• The right to opt out of the sale of your personal information (we do not sell personal information).
• The right not to be discriminated against for exercising these rights.

To exercise any of these rights, contact us at support@tracysunroomsnpatios.com. We will respond within the timeframe required by applicable law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information to them.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will promptly delete it.

Security

We take reasonable measures to protect the personal information you share with us from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us About This Policy

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: